Contact
Talk to a real person.
One inbox, one team, no chatbot tree to navigate. Most messages get a reply the same business day.
Email us
For everything (questions, bug reports, feature requests, partnership ideas, or just hello) write to [email protected]. The same address handles support, billing, and press.
What helps us help you faster
- Your wedding subdomain (e.g.
yourname.officiallytogether.com) if you have one. - The browser and device you're using if you're reporting a bug.
- A screenshot or short screen recording for visual issues. Just attach it.
Specific topics
- Account or billing: include the email address on your account.
- Privacy or data requests: see our Privacy Policy for the rights you have. We'll handle requests within a reasonable time and at no charge.
- Press & partnerships: we're a small team, so please give us a couple of days.
- Security disclosure: if you believe you've found a vulnerability, email us at the address above with "security" in the subject. Please don't publish details before we've had a chance to fix it.
Hours & response times
We answer most messages within one business day, Monday to Friday. For active wedding-week emergencies, write "wedding this week" in the subject line and we will prioritize.